"Dear Ron and Fiora,
We want to take this opportunity to thank you for your hard
work and the recent closing of our property in Bel Air. As you know, we
originally listed our property with one of the top realtors on the Westside,
who also assisted us in the purchase of our Brentwood home.Although we felt a tremendous amount of
enthusiasm in the beginning, we found the enthusiasm from our agent dwindled when
our house did not sell immediately. We were given great advice in the
beginning, but after that, we were just told that the house was overpriced and
the market was sluggish. We realize that price means everything, but we really
expected to have an agent who was hands on guiding us every step of the way.
After calling the two of you, we knew immediately we were going to be taken care of and that you would make the sale of our home your top priority. Although our house did not sell in the first couple weeks, we could easily see that you really cared and were there personally every step of the way always communicating with us, providing feedback after showings. Not only were you there to speak with us and provide feedback, but you personally did the showings and open houses, and you personally spoke with us and guided us continually from beginning to closing. It was a totally enjoyable and professional experience. You were always proactive and in contact with us.
Although we wish our home could’ve sold in the first few weeks at our original price, we realized everything was done to market our home and sell it for the best possible price. Thank you again for doing an outstanding job. We will not hesitate to recommend you to our friends."
Sincerely,Michael and Julie Cohen